CATERING POLICIES

At Green Apple Catering and Events, we believe that luxury service begins long before the food arrives. It starts with clarity, trust, and communication. That’s why our catering policies are designed not as limitations, but as the framework that supports flawless execution. Whether you’re planning a private dinner or a grand corporate affair, our boutique approach ensures your experience is not only seamless, but extraordinary.

Order Times and Flexibility

We accept orders between 7:00 a.m. and 5:00 p.m., Monday through Friday. For early morning setups or evening events, we’re happy to accommodate outside our regular window at an additional charge. This allows us to maintain the level of attention your event deserves while remaining flexible to your needs. Our team often manages extended-hour services for those booking our corporate catering services in NYC, where timing can be just as important as the menu.

Sunday Events and Minimums

Sunday catering is available with a $1,500 minimum order. This threshold helps us dedicate a fully staffed team and the necessary preparation time for weekend functions. We frequently cater intimate Sunday brunches and upscale afternoon receptions, many of which incorporate selections from our special event buffet catering.

Cancellation Policy

Life happens, and plans shift—we understand that. However, to maintain the quality and precision of our service, we require one full business day’s notice for cancellations. Orders canceled on the same day will incur a fee, as our chefs and event teams begin preparation promptly. This ensures fairness not only to our staff, but to all clients whose events depend on careful scheduling.

Professional Staffing Standards

Staffing your event with polished professionals is a key element of our boutique approach. We offer full-service staffing—servers, bartenders, chefs, and event captains—with a five-hour minimum. This policy ensures a consistent, refined guest experience from start to finish. For upscale cocktail hours and receptions, many of our clients also choose from our full beverage catering options, which can be paired with licensed bartenders and custom drink service.

Event Rentals and Aesthetic Enhancements

We offer a curated selection of event rentals including tables, linens, china, and custom floral arrangements. These enhancements are tailored to your theme and venue, allowing for a cohesive, polished look. Whether it’s a rooftop dinner or a corporate launch, our team ensures every detail is intentional. Clients seeking immersive design frequently complement rentals with selections from our themed dinner catering menus, creating fully styled dining experiences.

Accepted Forms of Payment

To streamline the planning process, we accept credit cards and company checks. For returning clients, house accounts are also welcome—an offering designed to simplify billing for those with recurring event needs. We place a premium on discretion and efficiency, ensuring payment is as seamless as the event itself.

Delivery Area and Transportation Fees

Our team offers punctual, professional delivery within designated local areas. For venues located beyond our standard zones, an additional transportation fee will apply. This covers both time and logistics to maintain our high standard of service. For drop-off-friendly events, especially those looking for convenient solutions, our individual lunch box catering options are ideal for minimal setup and effortless service.

Post-Event Equipment Pickup

All catering equipment will be retrieved on the same day or the following morning, depending on event timing. Any missing or damaged items will be invoiced accordingly. This policy is in place to preserve the integrity of our rentals and service gear, allowing each client to experience a pristine, fully stocked event. We value transparency in every part of the experience.

Complimentary Service Items

We provide high-grade disposable plates, cutlery, serving utensils, and elegant chafing dishes at no additional charge. These are curated to match the upscale tone of your event, even when opting for non-rental solutions. For clients hosting walk-throughs or light receptions, our room-temperature menu selections pair beautifully with this elegant, disposable setup.

Dietary Preferences and Custom Menus

Our menus are crafted with flexibility and inclusivity in mind. Vegan, gluten-free, and kosher-style options are available upon request, and we’ll work closely with you to align every course with your guests’ preferences. For example, our gourmet sandwich catering packages can be adjusted for dietary restrictions without compromising taste or presentation. Customization is always encouraged.

Breakfast and Brunch Events

Morning affairs are a specialty of ours—from corporate breakfast meetings to celebratory brunches. Our seasonal breakfast catering menu includes locally sourced pastries, egg-based dishes, and fruit arrangements, all served with care and presentation worthy of your venue.

Dinner and Dessert Finales

For formal dinners or evening gatherings, our custom dinner buffet menu gives clients flexibility to curate elegant meals without compromising detail. Complete the experience with selections from our elegant dessert catering options, from miniature pastries to refined plated sweets—each designed to leave a lasting impression.

Fresh Additions to Every Menu Style

Whether your event calls for build-your-own stations or pre-selected packages, our catering policies are designed to support full customization. If you’re envisioning a light lunch with healthy greens, our create-your-own salad bar is a favorite among wellness-conscious corporate clients. All ingredients are delivered fresh and beautifully presented, and our team ensures dietary considerations are respected without disruption.

Global-Inspired Flavor with Clear Structure

One of the reasons clients trust us with themed or cultural menus is our attention to both authenticity and execution. Our Mexican fajita bar catering follows the same policy standards—advance ordering, clearly communicated setup windows, and access to full-service staffing if requested. We blend vibrant flavors with logistics that support on-time service and refined presentation.

Warming Options for Seasonal Comfort

Especially during colder seasons or early morning events, many clients request hot, comforting selections. Our signature soup catering menu provides satisfying, elegant warmth with each serving. All soups arrive in insulated serviceware or chafers, included at no extra charge, aligning with our policy of providing premium disposable equipment when rentals aren’t needed.

Combo Packages That Simplify Planning

For planners who want a bundled, no-fuss option that still feels elevated, our sandwich lunch packages deliver the perfect mix of variety, quality, and convenience. These packages pair perfectly with our standard delivery and pickup policies, allowing you to host efficiently without sacrificing presentation. They’re popular for midday events that require a refined yet fast-paced service.

Perfectly Paired Side Options

Elevating a lunch doesn’t always require multiple courses—sometimes, it’s about the right accompaniments. We offer a curated selection of sandwich sides and artisan salads that complement any main dish, from cold platters to room-temp buffets. These can be mixed and matched to fit your preferences and dietary requirements.

Whole Bowl Wellness for Creative Catering

Modern catering often leans into health-conscious choices without losing flavor. Our grain bowl catering options are ideal for events seeking nutritious, visually stunning dishes. These are especially aligned with our service policies around freshness, allergy accommodations, and individualized portioning—important considerations for large groups with diverse dietary profiles.

Casual Elegance for Larger Groups

When serving a crowd, simplicity and abundance can work beautifully together. Our heroes by the foot offerings combine classic NYC sandwich culture with our polished delivery and equipment pickup standards. It’s an excellent choice for open houses, rehearsals, and team events.

Classic Italian Catering with Boutique Structure

Our hot Italian pasta menu is a go-to for dinners and lunches that require broad appeal and reliable execution. Dishes arrive hot and beautifully arranged, and we ensure equipment, setup, and dietary customization are covered under our standard event structure. Clients appreciate knowing what to expect—and that it will arrive exactly as promised.

Elevated Single-Serve Entrees

Events that lean toward formal or plated styles often benefit from our individual entrée catering selections. These are served hot or cold depending on the event and pair well with our rental offerings. When booking these options, our 5-hour staffing minimum and equipment policies ensure everything runs like clockwork.

Lunch, Refined to the Occasion

Our themed lunch menus are ideal for mid-day events that need a narrative touch. Whether it’s a product launch or press event, these curated menus are aligned with our broader catering policies—flexible service windows, staffing options, and rentals available as needed. They allow our clients to offer a story, not just a meal.

A Final Word on Policy and Professionalism

What distinguishes Green Apple Catering and Events is not just our food, but our ability to support your vision with consistency, reliability, and polish. Our policies exist not to limit creativity but to make it executable at the highest level. Every client—from first-time planners to long-standing house accounts—receives the same dedication to transparency, flexibility, and refinement. We invite you to explore our full range of menus and services, knowing that behind each one is a team committed to getting it right, every time.